Help & Support

Frequently Asked Questions

Find answers to common questions about Couples Reset, booking sessions, pricing, and more.

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What is Couples Reset?
General
How is Couples Reset different from other therapy platforms?
General
How do I get started?
Getting Started
What's the difference between a therapist and a coach?
Therapists & Coaches
How do I choose the right therapist or coach?
Therapists & Coaches
How do I book a session?
Booking & Sessions
What if I need to cancel or reschedule?
Booking & Sessions
Are sessions in-person or virtual?
Booking & Sessions
Can I message my therapist between sessions?
Messaging
How quickly will my therapist respond to messages?
Messaging
How is my information protected?
Privacy & Security
What if I'm concerned about privacy with my partner?
Privacy & Security
How much do sessions cost?
Pricing
Do you offer subscription plans?
Pricing
Is there a free trial?
Pricing
What kind of resources are available?
Content & Resources
Are the resources appropriate for all relationship stages?
Content & Resources
How does progress tracking work?
Progress Tracking
What devices can I use Couples Reset on?
Technical
What if I have technical issues?
Technical

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